General terms and conditions of sale




2018 14th May

These general terms and conditions of sale govern the agreement between Société de Diffusion d’Accessoires Automobiles, hereinafter referred to as SDAA,a company with a share capital of 172 800 euros and registered office at 30 rue Rabelais 57200 Sarreguemines FRANCE, registration no. B 307 349 985 in the register of companies in Sarreguemines and, any buyer, natural or legal person wishing to make a purchase on SDAA’s website www.sdaa-france.com, hereinafter referred to as “purchaser”. These conditions apply to the exclusion of all other conditions.

Subject

These conditions aim to define the terms of sale between “SDAA” and the purchaser as well as the conditions applicable to any purchase completed through SDAA’s trading site, whether the purchaser is professional or consumer. The acquisition of a good through this website involves a full acceptance by the purchaser of these general conditions of sale.

These conditions of sale shall prevail over all other general or particular terms that have not been expressly agreed upon by “SDAA”, which reserves the right to modify these terms of sale at any time. In this case, the applicable conditions will be the ones in effect at the date of the order by the purchaser.

Characteristics of the products

The products are those shown in the catalog published on SDAA website. These products are offered within the limits of available stock.Every product is accompanied by a description established by the supplier.

The pictures of the catalog are as accurate as possible but cannot ensure a complete similarity with the product offered, especially for the colors.

Pricing

The prices mentioned in our catalog shall be expressed in Euro and shall include the VAT applicable on the day of the order. Any change in the applicable VAT rate may be passed on in the selling price of the items. The indicated prices include the costs of order processing. Shipping charges are at the cost of the purchaser.

SDAA reserves the right to alter its prices at any time, being however understood that the prices that appear in the catalog in the daytime of the order will be the only one applicable to the purchaser.

An invoice would be sent at latest the day of delivery.

Delivery zone

The online sale of products presented on the website is reserved to purchasers residing in metropolitan France and the overseas departments, in world zone 1 to 3 (please see section “shipping costs” below) and to shipments required in these geographical areas. Any purchaser from outside these zones can contact us by email, telephone, fax, or mail.

Order process www.sdaa-france.com

A purchaser who wants to place an order on www.sdaa-france.com must:

  • provide all necessary information for delivery by completing the electronic  identification form with requested data
  • fill out the online order form and indicate all the references of chosen products
  • verify and confirm your order
  • make the payment under the terms provided
  • confirm the order and payment

Order confirmation

The confirmation of the order leads to acceptation of these conditions of sale, the acknowledgement and full awareness of these conditions and the renunciation to own terms of purchase or other conditions.

All the data recorded and confirmed worth proof of the transaction. The confirmation will be regarded as the signature and acceptance of transactions. SDAA will send by email the registered order confirmation.

Availability

The products and the prices are valid for as long as they are visible on the website www.sdaa-france.com, while stock is available. In case of a product is not available after an order is made, in the event of supply problems, of unusual orders or any type of payment incident, the purchaser will be notified by email or by postal service. The order shall be cancelled and the purchaser refunded immediately, if his account has been debited.

Shipping costs

The amount of shipping fees is based on the volume and the total weight of the products ordered as well as the country of delivery.

Shipping fee schedule applies as follows:

 

 France - Monaco - AndorraOverseas departments 1Overseas departments 2Zone 1Zone 2Zone 3
 informed deliveryinformed deliveryinformed deliveryinformed deliveryinformed deliveryinformed delivery
< 100 GR2,50 3,00 3,00 5,60 9,45 9,45 
100 - 500 GR4,60 €7,10 €7,10 €9,60 €9,60 €9,60 €
500 GR - 2 KG8,65 €13,50 €29,00 €17,20 €21,05 €36,10 €
< 5 KG13,15 €20,90 €48,00 €21,20 €27,00 €53,00 €
< 10 KG19,20 €30,80€94,50 €35,00 €45,00 €100,00 €
< 15 KG27,30 €68,90 €248,00 €58,00 €70,00 €160,00 €
< 20 KG27,30 €68,90€248,00 €58,00 €70,00 €160,00 €
< 30 KG27,30 €68,90€248,00 €58,00 €70,00 €160,00 €


Overseas departements 1: Guadeloupe, Martinique, Guyanne, La Réunion, St Pierre et Miquelon, Mayotte 
Overseas departements 2: Nouvelle Calédonie, Polynésie Française, Terres Australes et Antarctiques, Wallis et Futuna

Zone 1: Andorre, Monaco, Belgique, Pays-Bas, Luxembourg, Allemagne, Autriche, Italie, Royaume-Uni, San Marin*, Liechtenstein*, Suisse*, Danemark, Espagne, Portugal, Irlande, République Tchèque, Hongrie, Pologne, Slovénie, Slovaquie, Suède, Finlande, Bulgarie, Roumanie, Estonie, Lettonie, Lituanie, Grèce, Malte, Chypre*.

Zone 2 : Norvège *, Maroc* , Tunisie* , Algérie *
Zone 3 : Autres pays * 

*Customs formalities need to be followed for these countries

Payments

Order and shipping fees to be paid in advance. The buyer can choose between the different payment options during the ordering procedure. SDAA reserves the right to cancel any order in the event of total or partial non-payment.

Shipment

Deliveries are made to the address notified at the moment of the order that can be only in the agreed delivery zone. Risks are the responsibility of the purchaser from the moment when the products have left SDAA’s warehouse.

Shipments are made by postal service or by a carrier.

The average shipment time is 48 business hours, except for specific information mentioned on the product description.

Delivery times to Corsica, Overseas Departments, and zones 1 to 3 (defined in the above “shipping costs” section) may differ.

Delivery times are only indicative; if they exceed thirty days from the order, the sales contract may be terminated and the purchaser refunded.

Should the shipment be delayed, SDAA will inform the purchaser, who can cancel his order.

Should the delivery be delayed, the order being shipped, the purchaser shall reject the delivery in order to be refunded in accordance with the return procedures.

At delivery, upon verification of the package and its content, the purchaser commits to sign the delivery note given by the carrier. In case of anomaly noticed at delivery, the purchaser shall enter his reservations on the delivery note, ensure that the carrier signs the delivery note and keep a signed copy. Damage occurred in transit shall be notified and reported to the carrier within a period of three days from the day of delivery.

By signing the delivery note without reservation, the purchaser acknowledges that the goods have been delivered in good condition.

Withdrawal

Purchasers, individuals and non-professionals, benefit from a period of seven days to exercise their right of withdrawal, from the day of receipt of their order, for exchange or reimbursement without penalty. Return costs are the responsibility of the purchaser.

In that event, the goods must be returned to SDAA head office.

The products must be returned not damaged, not opened, in the original packaging including any accessories and accompanied by the invoice. Should this not be the case, the products may not be returned.

Warranty

Consequences of improper use of the goods are not covered by the contractual guaranties. It is strongly recommended to read the instructions prior to use.

All products provided by SDAA are covered by the legal guarantee as stipulated in article 1641 and following of the French Civil Code. In case of non-compliance of a market product, the product can be returned to SDAA for exchange or refund.  

All complaints, exchange requests or refunding must be reported within a period of thirty days, from the date of receipt of the products, by mail to the following address:

SDAA
Customer Service
30, rue Rabelais
57200 Sarreguemines

France

or by email: contact@sdaa-france.com

All complaints, exchange requests or refunding must include a proof of purchase, the packaging of the product and the product. The product that is subject of a warranty claim must be sent to the following address:

SDAA
Customer Service
30, rue Rabelais
57200 Sarreguemines

France

Limitation of Liability

SDAA, in the online sales process, is bound by an obligation of means; its liability shall not cover any damage caused by the use of the Internet network such as loss of data, intrusion, virus, breakdown in the service, or any other involuntary problems.

Intellectual Property Rights

All the material on SDAA’s website is and remains the exclusive intellectual property of SDAA. It is strictly forbidden to reproduce, exploit, re-use for any purpose whatsoever even as small excerpts any material from the website whether software, visual or audio. Any single link or hyperlink is strictly prohibited and requires SDAA’s formal written agreement authorization.

 

Personal Data

Click here in order to read information about personal data processing.

Archiving & Proof 

SDAA stores order forms and invoices on a safe and durable media constituting an accurate copy as required by the article 1348 of the French Civil Code.

Electronic records stored by SDAA shall be considered by both parties as proof of communication, orders, payments and transactions between the two parties.

Governing Laws and Jurisdiction

These terms and conditions of sale shall be governed by French law. The parties submit to the exclusive jurisdiction of French courts.

 Loyalty Programm

Create your account on our e-store www.sdaa-france.com. From your first order your earn loyalty points according to the formula 1 euro = 1 point. Once you order will be shipped, your loyalty points will be added on your reward point. As soon as you collect a total of 100 points you can use them and benefit from a 5% discount on your next order.
Not valid with other discount. No monetary value. To be validate necessarily in the shopping cart.
Your loyalty points are valid 1 year from the date of your last order.